Future Technologies Inc.

  • Help Desk Technician

    Job Locations US-VA-Dahlgren
    Posted Date 1 month ago(11/5/2019 4:51 PM)
    Job ID
    2019-1469
    # of Openings
    3
    Category
    Information Technology
  • Overview

    Summary/Objective

     

     

    Two (2) years of related experience in industry, federal or DoD Help Desk support. Experience shall include telephone technical and on-site support to employees regarding setup, troubleshooting and maintenance of user workstations. Experience shall include identifying potential issues with computer systems, installing and configuring hardware and software, managing user accounts, upgrading software and use of a helpdesk ticketing system. Must have final secret or top-secret security clearance and A+ or Network+ as Baseline, Windows 10 OS/CE certification.

     

    3 Openings: 1 works from 8 am to 4 pm, 1 works from 4 pm to 12 am and 1 works from 12 am to 8 am

    Responsibilities

    Job Functions

     

    Two (2) years of related experience in industry, federal or DoD Help Desk support. Experience shall include telephone technical and on-site support to employees regarding setup, troubleshooting and maintenance of user workstations. Experience shall include identifying potential issues with computer systems, installing and configuring hardware and software, managing user accounts, upgrading software and use of a helpdesk ticketing system. Must have final secret or top-secret security clearance and A+ or Network+ as Baseline, Windows 10 OS/CE certification.

     

    3 Openings: 1 works from 8 am to 4 pm, 1 works from 4 pm to 12 am and 1 works from 12 am to 8 am

    Qualifications

    Education & Skill Requirements

     

    • Minimum Education Required: High School Diploma
    • Must be a U.S. Citizen
    • Minimum Clearance Required: Secret
    • Certified A+, or Network+ as baseline
    • Windows 10 OS/CE Certification
    • Must be able to lift up to 20 lbs.
    • While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by the job include close vision and ability to adjust focus. This would require the ability to lift, stand, and bend/stoop occasionally.

    3 Openings: 1 works from 8 am to 4 pm, 1 works from 4 pm to 12 am and 1 works from 12 am to 8 am

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